Issue with Patchlink # Unable to install patches from patchlink server.

Resolution Steps#

• Checked and found that the ‘PatchLink Replication Service’ was in hung state.
• To check this service, Go to Patchlink Console Page -> Options -> Subscription Service.
• Check the last start date for ‘Vulnerabilities’, ‘License’ & ‘Packages’
• There should be updated date as per the scheduled ‘Subscription Communication Interval’. Currently it’s scheduled 1 Day at 8:30 am.
• So restarted the service by doing the below options.
• Go to Patchlink Console Page -> Options -> Subscription Service -> Configure -> Restart -> Apply -> Save.

This is all that we did to resolve the issue.

PS: PatchLink Replication Service - Downloads vulnerability details and packages from the Global Subscription Service (GSS) to ensure that the patch management server remains current.  If this service is disabled or stopped, the server will be unable to download vulnerability details and packages from the GSS.