Error message#
Getting below error message while installing Patchlink Agent

Error:1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action SetRegistryPermisson script error -2147024894, : …

Resolution Steps #

·         Download Orca.exe software from the below URL and install it on the server.

·         http://www.technipages.com/download-orca-msi-editor.html

·         Little bit information about Orca Software.

·         Orca.exe is a database table editor for creating and editing Windows Installer packages and merge modules. The tool provides a graphical interface for validation, highlighting the particular entries where validation errors or warnings occur.

·         Once orca is installed then open the software via Start-> All Programs -> Orca

·         File -> Open -> Navigate the location of updateagent.msi -> Click OK

·         In the left side pane, select ‘InstallExecuteSequence’ then drop down in the right side pane and select the value ‘SetRegistryPermisson’.

·         Right click on the ‘SetRegistryPermisson’ then click ‘DropRow’

·         Go to File menu-> Save

·         Exit the editor.

Now patchlink agent got installed successfully.